Privacy Policy
1. Introduction
This Privacy Policy explains how you&skin collects, uses, and protects your personal information when you visit youandskin.com or place an order with us. By using this site, you agree to the practices described here. This policy is aligned with Bangladesh's Personal Data Protection Ordinance 2025 (PDPO 2025). We collect only what we need, use it only for the purposes stated, and keep it only as long as necessary.
2. Data We Collect
When you create an account or place an order, we collect your name, email address, delivery address, phone number, and payment transaction details. When you browse the site, we may collect device information, IP address, and browsing behaviour through cookies. We do not collect sensitive personal data such as health information or biometrics.
3. Why We Collect It
We collect your data for the following purposes: to process and fulfil your order; to deliver your products via our courier partners; to communicate with you about your order status; to improve our website and your experience on it; and with your explicit consent, to send you marketing emails or SMS about products, offers, and updates. You can withdraw your marketing consent at any time by clicking unsubscribe in any email, or by contacting us at info@youandskin.com.
4. How We Share It
We share your data only where necessary. Your name and delivery address are passed to our courier partner to complete your order. Payment details are processed by bKash or Nagad - we do not store your full payment credentials. We use Google Analytics and Facebook Pixel to analyse site usage and measure marketing performance. We do not sell your personal data to third parties. We do not share your data for any purpose not listed here without your explicit consent.
5. Cookies
We use cookies - small text files stored on your device - to make the site function correctly and to understand how visitors use it. Google Analytics collects anonymised browsing data to help us improve the site. Facebook Pixel tracks certain actions (such as viewing a product or adding to cart) to help us measure the effectiveness of our advertising. You can disable cookies in your browser settings, though this may affect how the site works. By continuing to use this site, you consent to our use of cookies as described here.
6. Data Retention
We keep your personal data for as long as it is needed for the purpose it was collected. Order and transaction records are retained for up to 5 years as required under applicable Bangladeshi law. If you request deletion of your account, your data will be removed within 30 days, except where legal retention requirements apply. Marketing consent records are kept for as long as you remain subscribed.
7. Your Rights
Under Bangladesh's Personal Data Protection Ordinance 2025, you have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent for data processing or marketing at any time; and restrict automated decisions made about you. To exercise any of these rights, contact us at info@youandskin.com. We uphold these rights now - full PDPO 2025 enforcement begins May 2027.
8. Security
We take reasonable technical measures to protect your data from unauthorised access, loss, or misuse. These include secure server storage, encrypted data transmission, and access controls. In the event of a data breach affecting your personal information, we will notify you and the relevant authority as required under the PDPO 2025. You are responsible for keeping your account password confidential.
9. Children
This site is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@youandskin.com and we will delete it promptly. Under the PDPO 2025, processing a child's personal data requires verifiable parental consent.
10. Contact & Updates
Questions about this Privacy Policy or how we handle your data? Email us at info@youandskin.com. We may update this policy from time to time to reflect changes in our practices or to comply with new legal requirements. The current version will always be available on this page. Continued use of the site after any update constitutes acceptance of the revised policy. Last updated: June 2026.